:root{--leaf:#2f8f6b;--leaf-dk:#216b50;--ink:#1a2b2b;--bg:#f4f7f5;--line:#e2ebe6}*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,-apple-system,sans-serif;color:var(--ink);background:radial-gradient(1100px 500px at 50% -10%,#e7f3ec,var(--bg) 60%);min-height:100vh}button{cursor:pointer;font:inherit;border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 14px}button.primary{background:linear-gradient(180deg,var(--leaf),var(--leaf-dk));color:#fff;border:none}button.on{border-color:var(--leaf);color:var(--leaf-dk);font-weight:600}button:disabled{opacity:.6}input,textarea{width:100%;padding:10px;border:1px solid var(--line);border-radius:10px;font:inherit;margin-top:4px;background:#fff}label{display:block;font-size:14px;font-weight:600;margin:10px 0;color:#3a4d4a}label input,label textarea{font-weight:400}.muted{color:#6a7c79}.small{font-size:13px}.err{color:#b3261e;font-size:14px;margin:8px 0}.ok{color:var(--leaf-dk)}code{background:#eef4f1;padding:1px 6px;border-radius:6px}.auth{min-height:100vh;display:grid;place-items:center;padding:20px}.card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:24px;box-shadow:0 8px 30px #216b5014;width:100%;max-width:440px}.card.wide{max-width:760px}.brand{font-weight:800;font-size:18px}.brand.big{font-size:26px}.tabs{display:flex;gap:8px;margin:16px 0}.tabs button{flex:1}.app{max-width:860px;margin:0 auto;padding:16px}header{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:space-between;padding:12px 4px;border-bottom:1px solid var(--line);margin-bottom:16px}nav{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.who{color:#6a7c79;font-size:13px;margin:0 6px}main{padding-bottom:40px}h2{margin:0 0 12px}.row{display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:space-between;border:1px solid var(--line);border-radius:12px;padding:12px;margin-bottom:10px}.pill{font-size:12px;padding:2px 8px;border-radius:999px;background:#eef4f1;color:#3a4d4a}.pill.approved{background:#dff0e7;color:var(--leaf-dk)}.chat .msgs{min-height:240px;max-height:50vh;overflow:auto;display:flex;flex-direction:column;gap:8px;padding:8px 0}.msg{padding:10px 14px;border-radius:14px;max-width:80%;white-space:pre-wrap;line-height:1.4}.msg.you{align-self:flex-end;background:var(--leaf);color:#fff;border-bottom-right-radius:4px}.msg.agent{align-self:flex-start;background:#eef4f1;border-bottom-left-radius:4px}.composer{display:flex;gap:8px;margin-top:12px}.composer input{flex:1;margin-top:0}.chat-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.voice-toggle{display:flex;align-items:center;gap:6px}.voice-toggle input{width:auto;margin:0}.mic{font-size:18px;line-height:1}.mic.on{border-color:#b3261e;background:#fde8e6}.chat-controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.applist{list-style:none;padding:0}.applist li{padding:8px 0;border-bottom:1px solid var(--line)}.applist a{color:var(--leaf-dk);font-weight:600;text-decoration:none}.srow{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 0;border-top:1px solid var(--line)}.srow .sinfo{flex:1}.srow .sinfo b{font-size:15px}.subcard{background:#fafdfb;border:1px solid var(--line);border-radius:10px;padding:12px;margin:6px 0 4px}.utable{width:100%;border-collapse:collapse;margin-top:12px;font-size:14px}.utable th{text-align:left;color:#5a6b66;font-weight:600;border-bottom:1px solid var(--line);padding:6px 8px}.utable td{border-bottom:1px solid var(--line);padding:6px 8px;vertical-align:middle}.utable td.actions{white-space:nowrap}.utable td.actions button{margin-left:4px}.pill.active,.pill.approved{background:#dff3ea;color:var(--leaf-dk)}.pill.err{background:#fde8e6;color:#b3261e}.small{font-size:12.5px}.linkbtn{background:none;border:0;color:var(--leaf-dk);cursor:pointer;padding:6px 0;font-size:13px;text-decoration:underline;display:block}.admin{display:flex;min-height:100vh;background:var(--bg)}.admin-side{width:200px;background:#10241d;color:#e7f1ec;display:flex;flex-direction:column;padding:16px 10px;gap:4px}.admin-side .brand{font-weight:700;font-size:18px;padding:6px 8px 14px}.admin-side button{background:transparent;border:0;color:#cfe3da;text-align:left;padding:9px 10px;border-radius:8px;cursor:pointer;font-size:14px}.admin-side button:hover{background:#1c3a30}.admin-side button.on{background:var(--leaf);color:#fff}.admin-foot{margin-top:auto;display:flex;flex-direction:column;gap:6px;padding-top:14px;border-top:1px solid #24463b}.admin-foot a{color:#9fd3bf;text-decoration:none;font-size:13px}.admin-foot button{color:#cfe3da}.admin-main{flex:1;padding:24px 28px;max-width:920px}.admin-main h1{margin:0 0 16px}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:12px;margin-bottom:18px}.stat{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px;text-align:center}.stat .num{font-size:28px;font-weight:700;color:var(--leaf-dk)}.stat .lbl{font-size:12.5px;color:#5a6b66}.bar{height:10px;background:var(--leaf);border-radius:5px}@media (max-width:520px){.app{padding:10px}header{justify-content:center}.msg{max-width:92%}.srow{flex-direction:column}.utable td.actions button{margin:2px 2px 0 0}}